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Managed Network Security Solutions Overview
ViewTrust managed network security
services allow corporations to focus their efforts on
core business practices while remaining confident that
proprietary information, intellectual capital and technological
resources are secure and operational. By outsourcing
these services, companies can employ the best available
security for a set monthly fee without dedicating internal
resources to hire and retain in-house experts. Additionally,
because ViewTrust team of dedicated network security
experts are always available, companies are guaranteed
responses to potential threats in 15 minutes or less.
The Managed Network Security Services cover vendor products
from Cisco, CheckPoint, Nokia and Juniper.
The CIO Process
ViewTrust services feature the ViewTrust
Configuration, Implementation and Operations (CIO) Process.
The CIO Process includes:
Implementation
Assessment
Initial assessment and analysis of your organization's
security needs, policy requirements, application usage,
traffic patterns, and support escalation procedures
by an experienced and expert ViewTrust Security Engineer
Design
Create a security solution optimized for your corporate
and network environment
Documentation
Provide thorough documentation and architecture diagrams
for your security solution-these documents include policy
and configuration specifications and are available via
your personal Customer Portal on the World Wide Web
Configuration
Configuration of the hardware and software required
to support your network environment and security policies
by the same vendor-trained and certified ViewTrust Engineers
that assessed your needs
Deployment
Select professional on-site installation or remote telephone
installation support for the rapid deployment of your
security solution at your premises during a planned
maintenance window
Testing
Conduct pre-installation testing of your equipment to
ensure that it is configured and operating properly
prior to shipment. ViewTrust also conducts post-installation
testing to ensure that your service deployment performs
as intended at your premises.
Operation
Monitoring
Once your service is operational, ViewTrust Security
Engineers in our 7x24 Security Management Centers (SMC)
monitor your deployment for uptime and availability
as well as to identify, analyze, and respond to threats
to your network
Administration
With ViewTrust as your Managed Security Service Provider,
your security solutions is administered by the most
experienced team of security engineers in the industry.
We constantly ensure that your system is optimized,
that your policies are up to date and sound, and that
you have the 7x24 support you need. If you require a
policy change, simply submit it to ViewTrust through
your Customer Portal Web site and your dedicated security
management team will do the rest.
Maintenance
ViewTrust continuously updates your security deployment
to provide you with the latest fixes, patches, and versions
for your hardware, software, and firmware systems. If
your deployment ever fails, ViewTrust will replace it
immediately with an identically configured solution.
Support
Customer support is our highest priority-ViewTrust provides
you with 7x24 access to our network security experts.
At any time, you can contact ViewTrust Support via your
personal Customer Portal Web Site, email, or phone.
If your network is attacked, your pre-defined support
escalation process initiates to alert you instantaneously
and because we archive the data generated by your system,
we can help you prosecute your attackers and prevent
future incidents.
Reporting
Your personal Customer Portal on the World Wide Web
provides detailed reporting including policy change
records, logs, ticket tracking, and more.
Guarantees
Our security solutions are backed by the most demanding
Service Level Agreements (SLA) in the industry to guarantee
rapid service installation, fast response to security
incidents and customer requests, and immediate replacement
if your equipment fails
For additional details and free consultation
please contact us.
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